Show Hours 10 am – 5 pm EST

Why Attend

This February 8th to 10th 2021 the Pool & Spa Industry will be coming together “online” at the Virtual Canadian Pool & Spa Conference & Expo 2021. Join us to explore and experience an unparalleled opportunity to Connect and Share and Learn alongside Industry colleagues. Attendees can visit virtual booths on the Expo show floor to download product information and speak live one-to-one with company reps. Then extend the discussions beyond the booths to Industry Expert Lounges and visit new product areas. You can also attend industry expert panel discussions and conference seminars, all for free!! Or sign up for the extensive online training classes. Each day will begin with coffee with colleagues open discussions and meet ups and end with online receptions and entertainment.

So join us online to connect with the Pool & Spa Industry from coast to coast this February!!


Attendee's Guide

2021 Attendees' Guide

Daily Agenda

Daily Agenda








Frequently Asked Questions

Yes, the virtual platform will be available from February 8 - 10, 2021 with some live-streamed sessions according to the program schedule. The release date for all the sessions will be November 30th, 2020 In addition, the platform and all sessions will be available on-demand for 30 days following 2021 Pool & Spa Conference & Expo
The content will be available on-demand for 30 days following the virtual Conference & Expo dates, for all registered participants.
Registration to the virtual conference is open – Use this link to register
Discussion groups will be created for each session and you will be able to join a public online chat discussion and ask questions. Speakers will be asked to join the discussions as well and address the questions posted. Live sessions will have live Q&A sessions!
Any Sponsor and any exhibitor who have purchased the add-on chat function will have a button below their booth – you can access any booth team member through, text, audio or video.
To attend the virtual conference, you need a good internet connection, your device or computer, and a valid registration. You will receive login details in an email when you register.
To use Zoom on a laptop or computer you will need: A computer or laptop which has speakers, a microphone and a video camera. If your laptop doesn't have a video camera, you can buy these inexpensively. You can also join a Zoom meeting without a camera but we don't recommend it.
Please contact for technical help. First be sure that you are logged in to the Pool & Spa Expo & Conference website with your registered user account. Be sure that your internet connection is working.

System requirements

An internet connection – broadband wired or wireless (3G or 4G/LTE)
Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth
A webcam or HD webcam - built-in, USB plug-in, or:

  • An HD cam or HD camcorder with a video-capture card Note: See the list of supported devices.
  • Virtual camera software for use with broadcasting software like OBS or IP cameras Note: For macOS, Zoom client 5.1.1 or higher is required.

Supported operating systems

  • MacOS X with macOS 10.9 or later
  • Windows 10* Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
  • Windows 8 or 8.1
  • Windows 7
  • Ubuntu 12.04 or higher
  • Mint 17.1 or higher
  • Red Hat Enterprise Linux 6.4 or higher
  • Oracle Linux 6.4 or higher
  • CentOS 6.4 or higher
  • Fedora 21 or higher
  • OpenSUSE 13.2 or higher
  • ArchLinux (64-bit only)

Supported tablet and mobile devices

  • Windows: Internet Explorer 11+, Edge 12+, Firefox 27+, Chrome 30+
  • macOS: Safari 7+, Firefox 27+, Chrome 30+
  • Linux: Firefox 27+, Chrome 30+

Note: Some features in the web client are not supported on Internet Explorer.

Processor and RAM requirements

Minimum Recommended
Processor Single-core 1Ghz or higher Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent)
RAM N/A 4 Gb


  • Dual and single-core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen-sharing performance on laptops, we recommend a quad-core processor or higher.
  • Linux requires a processor or graphics card that can support OpenGL 2.0 or higher.

High-DPI support

High-DPI displays are supported in Zoom version 3.5 or higher

Bandwidth requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participant‘s’ network. It will automatically adjust for 3G, WiFi, or wired environments.
Recommended bandwidth for meetings and webinar panelists:

  • For 1:1 video calling:
    • 600kbps (up/down) for high-quality video
    • 1.2Mbps (up/down) for 720p HD video
    • Receiving 1080p HD video requires 1.8Mbps (up/down)
    • Sending 1080p HD video requires 1.8Mbps (up/down)
  • For group video calling:
    • 800kbps/1.0 Mbps (up/down) for high-quality video
    • For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)
    • Receiving 1080p HD video requires 2.5Mbps (up/down)
    • Sending 1080p HD video requires 3.0Mbps (up/down)
  • For screen sharing only (no video thumbnail): 50-75kbps
  • For screen sharing with video thumbnail: 50-150kbps
  • For audio VoiP: 60-80kbps
  • For Zoom Phone: 60-100kbps

Recommended bandwidth for webinar attendees:

  • For 1:1 video calling: 600kbps (down) for high-quality video and 1.2Mbps (down) for HD video
  • For screen sharing only (no video thumbnail): 50-75kbps (down)
  • For screen sharing with video thumbnail: 50-150kbps (down)
  • For audio VoiP: 60-80kbps (down)